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Pico: Issues With Non-Responsive Keys After Playing For 30 Minutes

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written by: Tones2

Thanks. I will submit a bug report. Hope this gets fixed soon!

Tony

written by: Tones2

Tue, 29 Dec 2009 13:12:45 +0000 GMT

I'm having an issue with my Pico where after playing it for about 30 minutes or so, the keys starts responding only intermittedly to my touch - meaning that sometimes they trigger notes and other times they do not. It appears to be software related since I just need to exit the software and reload it and then everything is fine. This problem in BEYOND annoying as it makes it almost impossible to use the Pico in any type of performance situation.

Note that I'm using a Macbook 2.53 GHz laptop with 4 GB of RAM, and it happens even if I'm only using a simple piano patch with no looping. My performance meter never gets about 25% or so. I'm using the current verson 1.09 of the software.

Are others having the same problem? Any solutions?

Tony


written by: aaronw

Tue, 29 Dec 2009 15:39:54 +0000 GMT

Hi Tony,

Our software team are aware of this and will look at it as soon as they get back from the Christmas break on the 4th January. If you haven't already done so, it would still be worth sending a bug report so your specific problem gets logged.

Cheers

Aaron


written by: Tones2

Tue, 29 Dec 2009 15:47:29 +0000 GMT

Thanks. I will submit a bug report. Hope this gets fixed soon!

Tony



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