FAQs - Warranty, Shipping and Legals

I have forgotten my username or password can you help?

How can I track my order status?

I wish to cancel my online order. How do I do this?

What does my warranty cover?

How much do your instruments cost?

What will I get with my Eigenharp Alpha or Pico?

Do you have anywhere I can see a demonstration live?

Can I have a separate billing and delivery address?

Do you offer any discounts?

Can you supply me with a proforma invoice?

What payment methods do you accept?

How long after placing an order will I receive my instrument?

Where can I buy one of your instruments?

Do you have any retail stores?

Where do you ship to?

How much is shipping to my area?

Why can't you ship to Australia?

How do I become a retailer of your products?